Policies & Legal

1. Information We Collect

Upsy Daisy Shaft & Safety Services ("Company," "we," "us") collects information you provide directly through our website contact and quote forms, including your name, email address, phone number, company or organization name, and property address. We may also collect limited technical data about your browser and device when you visit our site (see Cookie Policy below).

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and prepare service quotes
• Schedule and coordinate service delivery for elevator pit cleaning, water removal, general cleaning, room turnovers, painting, and related services
• Send service confirmations, scheduling updates, and follow-up documentation
• Improve our website and service offerings
• Comply with legal or regulatory requirements

We do not use your information for unsolicited marketing beyond occasional service-related communications relevant to your inquiry. We do not sell, rent, or trade your personal information to any third party.

3. How We Share Information

We only share your information in the following circumstances:

• Service delivery: With our own crew members or subcontractors where necessary to perform the requested service
• Legal compliance: When required by law, court order, or regulatory authority
• Business operations: With trusted service providers (e.g., email platforms, form processors) under confidentiality agreements

4. Data Retention

We retain contact and quote information for up to 3 years to support ongoing service relationships, warranty documentation, and compliance records. You may request deletion at any time by emailing info@upsydaisyservices.com.

5. Your Rights

You have the right to request access to the personal information we hold about you, correct inaccurate information, request deletion of your data, and opt out of any marketing communications. To exercise any of these rights, contact us at the email or phone number listed on our Contact page.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are intended for businesses and property professionals. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "Effective" date above reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.

1. Agreement to Terms

By accessing this website or engaging Upsy Daisy Shaft & Safety Services for any service — including elevator pit and shaft cleaning, water removal and dewatering, general cleaning, room turnover services, and painting — you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or our services.

2. Services Provided

Upsy Daisy Shaft & Safety Services provides professional property services including but not limited to: elevator pit and shaft cleaning and inspection, water removal and dewatering, commercial and residential general cleaning, room turnover cleaning, and interior and exterior painting. All services are subject to written agreements or accepted quotes that constitute the binding service contract between the parties.

3. Quotes and Pricing

Quote requests submitted through this website are non-binding estimates. A binding service agreement is only established when a written quote has been accepted in writing by the client and confirmed by Upsy Daisy Shaft & Safety Services. Quoted prices may be subject to change if actual site conditions differ materially from those described in the quote request.

4. Service Scheduling and Access

Client agrees to provide reasonable access to the property and relevant areas (elevator pits, mechanical rooms, units, painting surfaces) on the agreed service date. If access cannot be provided, reasonable rescheduling fees may apply. Emergency service availability is subject to crew dispatch capacity and is not guaranteed.

5. Safety Compliance

All services are performed in compliance with applicable OSHA regulations, including OSHA 1910.146 for confined space entry (elevator pit work). Client agrees to disclose any known hazards, lock-out/tag-out requirements, or safety restrictions at the property prior to service. Upsy Daisy reserves the right to delay or discontinue service if site conditions present an undisclosed safety risk.

6. Hazardous Materials

If unknown hazardous materials (asbestos, mold, lead paint, biological waste, or other regulated substances) are discovered during service, work will be paused and the client notified immediately. Remediation of hazardous materials is outside the scope of standard services unless specifically agreed in writing.

7. Limitation of Liability

To the fullest extent permitted by law, Upsy Daisy Shaft & Safety Services' total liability for any claim arising from services shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Pre-existing property conditions discovered during service are not our liability.

8. Website Disclaimer

This website and its content are provided for informational purposes only. While we strive for accuracy, we make no warranties regarding the completeness or accuracy of any information herein. Use of this website is at your own risk.

9. Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Northampton County, Pennsylvania, unless otherwise agreed in writing.

10. Contact

For questions about these terms, contact us at info@upsydaisyservices.com or call (610) 555-0100.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how pages are used, and improve overall user experience.

Cookies We Use

• Strictly Necessary Cookies: Required for the website to function properly (e.g., form session data, navigation state). These cannot be disabled.
• Analytics Cookies: If analytics tools (e.g., Google Analytics) are added in the future, they will measure page visits and user behavior to help us improve the site. No personal identifiers are stored.
• No Advertising Cookies: We do not use cookies for advertising or tracking across third-party sites.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our forms. For most modern browsers, instructions for managing cookies are available in the browser's Help menu.

Third-Party Services

Our website may use third-party form processors (such as Formspree) for quote and contact form submissions. These services operate under their own privacy and cookie policies.

Upsy Daisy Shaft & Safety Services is committed to making our website accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Accessibility Features

• Skip navigation links for keyboard users
• Semantic HTML structure with proper heading hierarchy
• ARIA labels on interactive elements
• Sufficient color contrast ratios throughout
• Keyboard-navigable forms and menus
• Descriptive alt text for meaningful images

Reporting Accessibility Issues

If you encounter any accessibility barriers on our website, please contact us at info@upsydaisyservices.com or call (610) 555-0100. We are committed to addressing issues promptly and providing the information you need in an accessible format.